Driver Education FAQ


Payment


What is your refund policy?


Can I pay by cash or cheque?


Do you offer a payment plan?


My credit card isn't going through. What should I do?


Testing


Can I use one of your vehicles for the road test?


Do I book my road test through you?


How do the exams work?


Do I need to pass any exams in order to receive certification?


Registration


I would like to register for the online package. How is this different from the full package?


Can I register my child for only a few hours?


My child has been learning with me for the last year, and I feel they are a good driver. Do I still need to register for the full package?


After registering, how long can I stay a member before starting the course?


The school I am attending is not listed. Can I still register?


If I am registering myself, do I need to enter my parents details?


Driving Lessons


What is the importance of certification?


After being picked up from home, I would like to be dropped off elsewhere. Can I do that?


How do I change my drop-off or pick-up location?


I live out of the city limit. Will the instructor still pick me up and drop me off?


I have completed registration, but I can't book my driving lessons. Why is this?


When can I schedule on-road training?